Frequently asked questions
Frequently asked questions
We have some FAQ to
inform you more
Download T-Point app from App Store or Google Play and sign up.Review your Tax Free e-invoices in T-Point and spend your Tax Free receivable at contracted store or transfer all balance to your credit card.
Tax Free valids for retail pruchase invioces, not for service invoices. In addition, all stores doesn't serve Tax Free service, so inquire for Tax Free service before shopping in stores.
T-point has integration with many ECR of stores. You can display your e-invoices automatically from integrated stores in T-Point after your shopping. If doesn't display, add your e-invoices manualy by using of ''add invoices'' button.
Tax Free services are available to all visitors except reside in Türkiye. (include KKTC - Turkish Republic pf Northern Cyprus)
If you transfer available Tax Free refund to wallet, you can spend your balance at some restaurants, cafes and stores which contracted with Metropol.
You can claim your Tax Refund to your credit card by using of send to credit card button.